Germany: Bundestag/Bundesrat
Government / Public Sector
In 2006, Service Point's subsidiary Koebcke GmbH signed an early extension of its original three-year contract with the German Bundestag and Bundesrat for one more year, to August 2008. Koebcke GmbH has handled document and print management for the Bundestag and Bundesrat -the Parliament and the Council of the German Federal States since 2004. Koebcke produces, binds and circulates most of the print materials.
The central print unit of 40 machines occupies 700m2 in the Bundesrat complex itself. The site is connected to Koebcke's head office over a direct data line. The facility in the parliamentary building can produce up to 5.2 million pages per day in 50 different document types.
The terms of the agreement required management of the peaks and troughs typical of work cycles at the Bundestag and Bundesrat. Print material requirements fluctuated sharply over the period; this called for a specially designed approach. When parliament is in session, Service Point processes an average of 350,000 printed pages a day, and up to 700,000 pages a day at peak periods. The stipulated delivery time is just two hours, orders at times being placed 24 hours a day. This pattern of work requires flexibility, speed and accuracy; swift processing and sophisticated automated systems are the mainstays of electronic document management. Print orders are received by email or on conventional printed forms.
Our staff are highly qualified and work flexible hours. The high service capability offered by our printing systems and other machinery ensures 100% service reliability, underpinned by Koebcke's ISO 9001 certification.
