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Spain: Panrico

Food and beverages

Panrico, the leading bakery goods manufacturer in Spain and Portugal, owns a stable of household name brands, and has started to use our support services for electronic commerce. Panrico's logistics workflow is the backbone of the company's operations. Its twelve major distribution sites are in real-time contact with head office and require considerable communications support to record, manage and audit the thousands of deliveries they complete every day.

Service Point collates close to 35,000 hardcopy delivery notes per day (over one million documents a month), captures and validates the conpents and finally converts the files scattered across the group's various divisions into electronic format. Service Point's optical character recognition (OCR) is a key capability that automates 90% of the entire process. This let the customer focus on its core activity - business development. This service is provided to many other high profile companies, such as Eden Springs, the Damm Group, Cadbury Schweppes, Europastry and Weber & Coats, attesting to Service Point's ability to extend its presence into a wide spectrum of potential markets.